New Business Coordinator

Permanent employee, Full-time · London

Key points

Location: London, Clerkenwell
Contract type: Full-time, Permanent Contract
Working hours: 9am to 6pm, Monday to Friday, however, we offer flexible start and finish times (8am to 10am and 5pm to 7pm), to be discussed and agreed with line manager.

Overview

Part of the New Business & Marketing team, creating competitive submissions for the provision of ZHA’s architectural services to all civic sectors and global regions. The role is heavily focussed on bids coordination and production, including EOIs/ PQQs/ Tenders, coordinating input from international teams of sub-consultants and working with ZHA’s projects Directors with confidence and autonomy. Supporting the production of large submissions, including tender-stage and design submissions, in collaboration with the wider Acquisitions team and Design Staff.

Main responsibilities

Manage and produce submissions such as expression of interest (EOI), pre-qualification questionnaire (PQQ) and request for qualifications (RFQ) for international projects
Coordinate the production of second stage bid submissions such as invitation to tender (ITT), request for proposal (RFP) often working alongside the ZHA design teams
Work closely with the Partner for New Business, Project Partners, Heads of Teams, and Senior Project Leaders to deliver compelling, compliant, written proposal responses, working to specified deadlines
Liaise with partnering consultant organisations and competition organisers, to identify competition requirements and then coordinate the production and delivery of submission content
Arrange for internal reviews and sign off of tenders and bid content prior to submission in line with quality requirements
Work in close collaboration with the wider Communications team, where needed, to produce content for bids and presentations
Maintain the company’s business development information across all internal systems including the team calendar and the company-wide intranet, including to record potential project opportunities and ongoing competition activities, as well to keep an ongoing record of competition outcomes and general business development performance
Liaise with Design Staff and Project Administrative Staff to identify and record key value information from the office’s ongoing and completed design work, to inform future bids & business development activities

Skills Required

A minimum of 3 years’ experience – ideally in Architecture, Engineering or Construction - supporting the preparation of competitive submissions, ideally working with the Architecture or wider Civil Engineering sectors
Excellent time management skills and ability to deal with time-sensitive / multiple deadlines, often due at the same time
Excellent knowledge of the procurement process and typical bid-stage requirements such as EOI, PQQ, ITT or design submissions
Experience processing new project opportunities, including reviewing online sources, recording key information to company systems, and writing up summaries for internal review and evaluation
Experience maintaining internal systems (e.g. intranet) and content libraries (e.g. template submission content), with the objective to monitor business development activity and performance and to enhance certainty of submission quality

Personal skills

Ability to thrive in a busy and fast-paced working environment and to handle periods of intense workload
Flexible to some reasonable overtime – to note this is not a standard practice but sometimes is needed
Confident team player, comfortable to work as part of a diverse team, as well as independently
Problem solving and a highly reliable individual who is able to manage a high volume of deadlines
Excellent communication skills, including written and spoken, with an ability to deal with information and people diplomatically and with confidentiality where needed
Excellent command of the English language (other languages are advantageous but not mandatory), with experience writing compelling bids
Ability to create and build relationships at all levels across the business and externally
Existing knowledge and interest in Architecture/ Engineering and Construction

How to apply

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About us

Zaha Hadid Architects (ZHA) redefined architecture for the 21st century with a repertoire of projects that have captured imaginations across the globe. Creating buildings uniquely tailored to the communities they serve, ZHA has been awarded the highest honours from professional and academic institutions worldwide. Founded by Zaha Hadid in 1979, ZHA is one of the world’s most consistently inventive architectural studios—and has been for four decades. These decades of pioneering research are inscribed within our architecture to become more spatially inventive, more structurally efficient, more technologically advanced, and more environmentally considerate with every new design. Combining innovative architectural solutions with ecologically sound materials and sustainable construction practices, we do not look at the disparate parts, but work to understand them as a whole to meet the aspirations of each new generation. As an employee-owned business, we reinvest all profits back into our people and our company; continually enhancing our multidisciplinary research to address the challenges impacting communities around the world.

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